Orders are processed within 1 business day. Tracking is added once your order is packed and ready.
UAE delivery: usually 1β2 days after dispatch.
International delivery: usually 5-7 days after dispatch.
Returned or uncollected orders: If an order is returned to Squish Planet because the customer did not answer delivery calls or reply to delivery emails, the customer must pay a new shipping fee before the order can be shipped again. If the customer requests a refund instead of reshipment, a restocking fee will apply.